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About Foster Coach Sales, Inc.
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Pride, Quality, and Our History
From the pen of Steve Foster, President
Celebrating 64 Years!
Foster Coach Sales, Inc. was founded in 1957 by Floyd E. Foster in Sterling, Illinois,
selling funeral coaches and ambulances. It evolved into the business it has become today from years of hard work, honest and sincere feelings
for the customer, quality products sold, and the best service available.
In 1995 a decision was made to discontinue the sales of the funeral coaches and limousines and concentrate on the core of our business, the sales
and service of ambulances. This has proven to be a good decision as each year our sales of ambulances has increased. In tough economic times,
we have grown 10% each of the last two years in sales. We currently sell 120 new ambulances a year and have increased our remount business by
100%. We now have two key technicians in our remount shop that are almost entirely dedicated to remounting previously enjoyed Ambulances to live
on thru another chassis life.
In June of 1973, after graduating from Illinois State University, Steve Foster joined his father, primarily to sell ambulances,
as Floyd thought trucks should deliver products, not people. Steve had an EMT license and had a feel for what the vehicles needed to have to
perform to the needs of the EMT. Steve, now President of the company, handles sales in the Chicago Metro area. Floyd retired in 1985 and lived
in Sterling to “keep an eye” on the business and be close to his family & friends. He passed away in November 2002 after about
ten years of worsening health.
Andrew Foster has been representing Foster Coach Sales, Inc. in Western and Downstate Illinois and Iowa since January 2004.
Andrew has a background in sales and brings a desire to continue the family business to Foster Coach, Inc.. Having grown up seeing the progress
and successes of the company, Andrew has learned what customers expect from a Foster Coach, Inc. representative. Andrew is very enthusiastic
in the continued growth of the business. Andrew and his family live in Sterling.
Shawn Foster joined Foster Coach Sales, Inc. in late 2009 working in the shop cleaning units, picking up new units, and delivering them
to customers. In 2010 he put his art degree to work and started the Graphics Department at Foster Coach. Shawn has accepted the position as regional
sales manager in Wisconsin and works with old and new customers in "Packer Land". He and his family live in Dixon, IL. Shawn became
the last of the "Foster Children" to join the sales team.
Phillip Foster (PJ) joined Foster Coach Sales, Inc. in February of 2012. He has sales experience from his previous employment
with a banking background to go with it. He also brings his enthusiasm and desire to build and be a partner in the family business. PJ and his
family moved from Scottsdale, Arizona area to Dixon, Illinois.
Gary Picha joined Foster Coach Sales, Inc. in November 2012 in a sales support role. He brings with him nearly 20-years of experience
as an EMT/Paramedic in Plainfield, IL and was previously employed for 10-years with 5 Alarm Fire & Safety as a Horton sales representative
in IL and WI. More recently he served in a similar sales support role with a towing and recovery equipment distributor. Gary and his family are
life-long residents of Plainfield, IL.
Pam Filippi is our office manager and brings with her over 30 years of accounting experience. Pam has dedicated herself to learning
the many facets of our business. She performs title work, billing receivables and payables, as well as office operations.
The Foster Coach Sales, Inc. service department is the backbone of the company. Quality people
with true concern for the customer and their needs, on call after hours, and constantly striving to deliver a better product. Ron McNinch is
the parts and service manager and is the one who makes the shop tick. He has a Ford customer service representative background, and has been
with the company since 1994. Ron also does inside sales on our used units and is our remount manager.
Doug Adams is also certified and has as close to a photographic memory as anyone we have known, especially when it comes to
electrical problems! Doug has been with us since 1986 as our head electrician.
Dennis Day joined Foster Coach Sales, Inc. in 2010. Dennis has a background in customer service, sales, and repairs from previous
employment. He brings a well rounded wealth of knowledge and enthusiasm to his job at Foster Coach as a service technician and advisor. Dennis
is a Certified Medtec, Horton, and Marque technician also.
Trevor Franque joined Foster Coach Sales, Inc. in 2010 on a part time after school basis. He worked his way thru the detail
and delivery shop and the graphics department to a full time position in 2011. He worked alongside the senior technicians and now is working
in the remount department. He is not afraid to tackle any job presented to him and will find out how to perform the task correctly. He brings
a youthful vision to our shop and a base for our future.
Nathan Day followed his dad, Dennis, here to Foster Coach Sales, Inc. Starting much like Trevor in 2013, Nate has proved to
be like his father. He is good worker with good work ethics and mechanical ability. He promptly moved up after a part time basis to full time
employment. He is now in the remount department, as well as assisting the senior members of our staff. Another great hire and building block
for the future.
Joe Henson was hired in 2014 as he worked for local body builder for road equipment trucks. He is one of our remount specialists
and brought a wealth of knowledge with him. He is a certified technician as well. He has been a great asset to our great group of technicians.
Howard Mills retired from our local Ford dealer as Service and Warranty Manager and agreed to work for us on a part time basis
in 2012 to keep busy. He brings years of automotive experience to the table, as his family owned and operated a Ford dealership for many years
in Morrison. His knowledge of vehicles is vast and his character is superb working with customers.
Jalen Ellis hired in June 2019 and started the detail department and is dedicated in delivering a clean, fully fueled, waxed
and polished unit that your community can be proud of. Jalen's experience with automotive detail along with additional automotive background
makes him a very versatile asset to the team at Foster Coach. He now works in the remount department.
Jim Dewey joined Foster Coach in 2015. Jim worked the prior 20 years in his family’s business restoring antique automobiles.
Jim’s background of customer service and running the day to day business is part of his qualifications for our detail/final inspection
area. His experience with paint, body work, and fabrication makes him very versatile team member to our operation. With his keen eye for quality
and detail, he is one of the guys that give the units the final blessing for delivery. He now works in the remount department.
Don Lester and Ed Bartel, our driving and delivery guys, have logged over 2 million accident free miles and
provide safe and courteous outreach from the office to the customers. Both men are retired police officers and have been with us for many years
and keep us all in line when they are not driving.
Brad Ellers and Delon Bland are the newest editions to the Foster Coach team and are working in the detail
department. Both come to us from UPS and have excellent work ethics!! We are very pleased and proud to have them as part of our team here at
Foster Coach!
Rock River Auto Body, Inc. a jointly owned company of Steve Foster, employs four highly skilled technicians that specialize
in aluminum and paint repairs. With a combined over 50 years of experience, the work put out of their new state of the art facility makes new
units out of old ones. They specialize in complete repaints and remounts as well as body damage to the ambulance.
Manager Dave Seyller, the foundation of our body shop, has been with Rock River since 1985, right out of high school.
Jerry Billings, has been in the body paint and repair and shop management business since 1982, bringing a wealth of experience
to our shop.
Steve Fassler joined our body shop and rounds out our crew. He joined us in 2012 and brings fleet work experience to the mix
and is a quick and eager learner.
Jacob Schutt started work at Rock River January 2016 and has filled in nicely with our technicians. He has learned the way we
do things quickly and efficiently.
Once again this group helps make us a complete facility for ambulance sales, repairs, and service.
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OUR MISSION
To provide each and every community we serve the best QUALITY ambulance possible for the dollar spent and THE BEST SERVICE in the industry.
OUR MOTTO
Sales sells the first unit, service sells the rest of them.
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